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Privacy policy

This Privacy Policy describes how Monsieur Running collects, uses and protects your personal information when you visit our website or make a purchase from our online shop.


Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

Examples of Personal Information collected:

  • Version of web browser
  • IP address
  • Time zone
  • Cookie information
  • Products or pages you view
  • Search terms
  • Information about how you interact with the Site

Purpose of collection:

  • To load the Site accurately for you
  • To perform analytics on Site usage
  • To improve and optimize our Site

Source of collection:

  • Collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels.

Disclosure for a business purpose:

  • Shared with our processor Shopify and relevant service providers.

Order Information

Examples of Personal Information collected:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Order details

Purpose of collection:

  • To process your order
  • To process payment information
  • To arrange shipping
  • To provide order confirmations
  • To communicate with you
  • To screen orders for potential risk or fraud
  • To provide customer support
  • To provide information about our products or services, if you have agreed to receive it

Source of collection:

  • Collected from you.

Disclosure for a business purpose:

  • Shared with Shopify, payment providers, shipping providers and service providers necessary to process and fulfill your order.

Customer Support Information

Examples of Personal Information collected:

  • Information you provide when contacting us

Purpose of collection:

  • To provide customer support.

Source of collection:

  • Collected from you.

Minors

The Site is not intended for children. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
  • We may share your Personal Information with payment providers, shipping providers and other service providers necessary to process and fulfill your order.
  • We may share your Personal Information to comply with applicable laws and regulations or to otherwise protect our rights.

Newsletter and Marketing

If you sign up for our newsletter, we may use your email address to send you information about drops, restocks, promotions and updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails.

Using Personal Information

We use your Personal Information to provide our services to you, which includes:

  • Offering products for sale
  • Processing payments
  • Shipping and fulfillment of your order
  • Customer support
  • Keeping you up to date on new products, drops and offers, if you have agreed to receive marketing communication

Cookies

Our Site uses cookies and similar technologies to:

  • Make the website work properly
  • Improve your shopping experience
  • Remember preferences
  • Analyze website usage

You can control and manage cookies through your browser settings. Please note that blocking cookies may affect your user experience and parts of the website may no longer be fully accessible.

Your Rights

If you are located in the European Union, you have the right to:

  • Access the Personal Information we hold about you
  • Ask that your Personal Information be corrected or updated
  • Ask that your Personal Information be deleted
  • Object to or restrict certain processing of your Personal Information
  • Withdraw your consent where processing is based on consent

If you would like to exercise these rights, please contact us through the contact information below.

 

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information, unless we are legally required to keep certain information.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

 

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: monsieur.running.mr@gmail.com